| The
Ultimate Pre-Production Action Plan |
Choose your message: What message
do you want your exhibit to say to visitors? Pick the one
impression you want your visitors to walk away with. The idea
must be clear. Run a test to make sure that your exhibit communicates
that idea to your target audience.
Should you have a theme? Depending
on what you are offering, a "theme" exhibit will be very powerful!
The theme must reinforce your message and should be creative
and memorable.
Here are a few examples to consider:
You can make a strong impression and draw a crowd with The
World's Greatest (your business) theme. Here are a few other
broad ideas: Movie and TV themes, (science fiction or comedy)
era themes (the roaring 20's,) sports themes, (baseball, football,
tennis) occupational themes, (white collar, blue collar) and
fantasy themes (fantasy island, amusement parks, the future).
Get Help!
Yes, you could do most of the show logistics yourself.
But with the number of things that go wrong, you should consider
calling professionals to assist you with show services. I have
participated in over 300 shows in the last 30 plus years. When
you call me, or any other expert, you must be prepared to answer
questions. Here are a few.
Answer these
questions and you will be farther ahead than most of your competition:
- What are our goals for the show?
- What is our budget for the show?
- Who is our customer or client?
- What is the show theme?
- Does this show producer have a good track record with
show production and follow up?
- Are there other shows regionally or nationally that would
be a wiser investment?
- Is our competition going to be there?
- What size exhibits would be best for us?
- Who (what organization) will be next to and across from
our booth?
- What is our exhibit going to look like? (You must consider
colors, carpet, pipe and drape, posters, banners, roof,
sides and show regulations on size).
- Will it fit in our budget?
- Who is going to represent our organization in the booth?
- Who will be in charge of training the exhibit team? (More
on this later).
- Who will we use for back up if they fall out at the last
minute?
- What could we do with our exhibit and people that would
be outrageous and fun so that our exhibit would have the
maximum impact on the show attendees, and our people would
be proud to represent us and remain motivated throughout
the show?
- Are we going to have give away trinkets, candy, media
packages, audio tapes, or video tapes?
- How many do we plan to distribute?
- How many extras could we need?
- Should we give away anything at all?
- Will the show producer provide us with a list of the attendees?
- Will it be hard copy, computerized in our choice of format,
or labels?
- Will there be a pre-show attendee list available so we
can create an innovative pre-show promotion and invitation
for advertising our exhibit?
- Are we going to have a drawing?
- Will it be a drawing for all the show attendees, or will
we draw from the people who visit our exhibit and sign up
or drop in a business card?
- What is our time frame to plan for the show?
- Who is going to set up and tear down our exhibit?
- How are we going to ship it?
- Who are we going to insure it with?
- At which hotel will we make reservations?
- Do we need rental cars?
- Will we need to plan a hospitality party on an evening
of the show?
- Who will be responsible for planning and hosting the party?
- How will we control the invitation list?
After you answer these questions, then ask the "WHAT IF"
questions? Things like, if our plan "A" fails what is plan
"B"? If we could have a magic wand over our show to make it
really special, what would we do?
And here are some tips on timing for your show hours:
- Every show has peak and slow hours.
- Every show has different aspects.
- There are some predictable factors.
- There will be slow times.
- You should plan that time effectively to network with
other exhibitors, plan short meetings with qualified buyers,
(I have closed a lot of business before a show opens and
during slow times at shows).
- Rest and get recharged.
Here are 12 possible objectives for participating in the
show:
- To generate leads.
- To maintain an image and continue contact with customers.
- To create an image and initiate contact with potential
customers.
- To introduce new products.
- To demonstrate non-portable equipment.
- To offer an opportunity for customers to bring their technical
problems and get solutions.
- To identify new applications for an existing or projected
product by obtaining feedback from booth visitors.
- To build morale with its sales force and with dealers.
- To relate to the competition.
- To recruit personnel or attract new dealers.
- To demonstrate interest in and support of the sponsoring
association or industry.
- To make sales. (The ultimate objective!)
Example: If your priority is generating sales leads, I recommend
setting specific and measurable objectives, for the show. Here
is a sample formula for getting leads.
Sales team X prospects X show hours = goals.
4 people X 4 leads X 24 hours = 480 leads.
You may choose to use a similar formula for how many demonstrations
to make per hour?
If your objective is to write orders, then set an objective
for how many you plan to write and pace yourself for the show.
Although not all of these objectives are at any particular
trade show, they are all legitimate goals. The common objective
is the first one - to make sales. Most of the time selling
is not a simple process. It is rarely accomplished in a single
step, as the result of a single contract.
Industrial purchases, buying a car or booking your meeting
at a property is not an impulse buy. An organization develops
an image and reputation over many years through multiple impressions.
Advertising in magazines, newspapers, journals, radio, television,
and the Internet contributes to the decision making process,
as do the comments from friends, relatives and peers in the
industry.
One simple and creative way to be unique without spending
a lot of money is to have really nice name badges that people
can read. It is also nice to have name badges that don't ruin
your clothes. Clips and pins can destroy nice garments. Consider
using magnets, or badges that hang from your neck. Every outfit
could have 'the best badge' so plan accordingly.
From the attendees' point of view, it is really nice to
have a name badge with the magnetic strip that the exhibitor
can swipe through a machine and coordinate contact information
electronically.
Patrick McGroder , publisher of The Perfect Wedding Guide
said in a speech : Pre-show and post-show planning with the
show promoter is the best way to maximize your trade show
marketing dollar.
Jonathan T. Howe, Esq. from Chicago, Illinois' Corporate
Council for Meeting Professionals International, offered this
advice: "Read and understand the contract… all of it. Make
sure your representation is able to meet the expectation."
From the vendors who go through the bid process I have some
really good tips for the planners of these exhibits from David
Peters, President of Absolute Amusements Inc in Orlando. "Vendors
really want you to succeed. Share your goals and theme so
we can deliver maximum value for your trade show dollar. By
utilizing our creative service we will increase your ROI every
time."
[ budget | pre-production
| it's show time | post
show action plan ]